Terms and Conditions General
1.1. These Conditions shall supersede all earlier conditions of Europium World UK Ltd
1.2. These conditions shall take precedence over any conditions of the Customer and shall not be varied without the written consent of a director of Europium World UK Ltd Definitions
2.1. Europium World UK Ltd, Abney Hall, Manchester Road, Stockport, SK8 2PD. Company Registration Number 7093391.
2.2. “Customer” means the person, firm or company buying or agreeing to buy goods and services from Europium World UK Ltd.
2.3. “Price Paid” means the price paid by the Customer for the Product excluding carriage and any credit surcharge. The Price Paid is stated on the Order Confirmation.
2.4. “Order Confirmation” means the acknowledgement of the Customer’s order sent to the Customer by Europium World UK Ltd
2.5. “Product” means any goods supplied to the Customer by Europium World UK Ltd Prices and Ordering
3.1 All prices shown are inclusive of VAT at 20% (where applicable or whatever the prevailing rate of VAT shall be). An Invoice will be sent with all orders that are VAT Rated
3.2. The price payable by the Customer will be the price current at the date of the order.
3.3. Reservation of Products does not constitute an order and is not binding on either party.
3.4. Orders are accepted by writing or Internet. Orders are only binding when Europium World UK Ltd accepts payment in full for the order and the customer receives payment confirmation in writing.
3.5. Acceptance of your order and the completion of the contract between the customer and Europium World UK Ltd will take place on despatch of the products ordered, unless we have notified you that we do not accept your order or you have cancelled it.
4.1. Payment is accepted via on-line credit or debit card payments via encrypted servers.
5.1. Next Day delivery service applies for order placed before 12pm Mon-Thursday any orders placed after this time will be dispatched on the Monday for next day delivery on Tuesday. Any delivery date stated is only a warranty by Europium World UK Ltd to use reasonable endeavours to affect delivery by that date. No liability will be accepted by Europium World UK Ltd for failure to meet a stated delivery date.
5.2. Products supplied by Europium World UK Ltd are delivered at the risk of Europium World UK Ltd. Customers must make a claim for damage or loss of the goods in writing: if a Product is damaged, Contact Europium World UK Ltd in writing within 48 hours of delivery (24 hours for off-road vehicles)if a Product has been lost or is short, Contact Europium World UK Ltd within 48 hours of delivery. No claim for loss or damage will be allowed if the Customer claims outside the above time limit.
5.3 We are not responsible for any delays or errors in delivery caused by our carriers. 99% of our orders are dispatched the same or next day. No compensation will be given under any circumstances in reference to any late delivery. Extended delivery times apply to the Scottish Highlands, Islands, N. Ireland and the Channel Islands.
5.4 You must ensure the address and postcode entered during checkout is correct, further delivery costs will be incurred if the address supplied is in-correct and the delivery cannot be completed. Items returned to us as “un-deliverable” by our couriers will not be re-dispatched until extra postage costs have been paid in full.
5.5 It is the buyers responsibility to provide an address suitable for delivery where the item can be checked and signed for. A signature given at the address supplied by the buyer will be taken as proof of delivery.
5.6 All items must be checked on delivery before signing for the item. A signature is required as proof of delivery at the address supplied by the buyer , it is the buyers responsibility to arrange for receipt of any items purchased at the address supplied. Items cannot be left at the delivery address without a signature. Please do not ask for items to be left with neighbours or in outbuildings , all items must be signed for. If the item is damaged, please refuse the delivery and contact us immediately.
6.1. If you purchased the goods online and are a consumer (a private person buying for their personal use) then you may cancel your purchase at any time within 7 days of receipt and we will give you a refund of the price paid. It is a pre-condition to our acceptance of these unwanted goods that they are returned in an unused condition, complete, unopened and in a re-saleable condition. It is your responsibility to pay for the carriage cost of returning the goods to us. In order to return the goods to us you must first contact us. The return will be authorized and you should then return the goods. It is your responsibility to ensure that the items reach us safely and in a satisfactory condition. We cannot accept any liability for goods that are damaged in transit and would recommend that you ensure that the goods are sufficiently packaged to prevent this from happening. If any items are returned in a used condition or have any components or parts missing or are incomplete as per the original order, Europium World UK Ltd reserves the right to refuse a refund until the order is returned complete. We do not refund return postage costs, the buyer is responsible for all return carriage costs under all circumstances. A 20% re-stocking fee will be deducted for any returned items that are damaged in any way.
Uncontrollable Events and Delays
7.1. In case of delays caused by circumstances beyond the control of Europium World UK Ltd or its suppliers, Europium World UK Ltd shall have the right to either suspend delivery or to cancel the contract without liability.
7.2. Examples of Uncontrollable Events are (by way of example and not limited to) strike, lockout, riot, revolution, war, extreme weather, epidemic, working difficulties, transportation difficulties, fire, and failure of suppliers or official regulations.Customers Obligations
8.1. You are responsible for your own choice of Product and the suitability for any particular purpose. You must ensure that any Products are compatible.
8.2. You must provide reasonable courtesy information and co-operation to Europium World UK Ltd
Title and Risk
9.1. Until full payment has been received by Europium World UK Ltd for all Products whatsoever, supplied at any time by Europium World UK Ltd to the Customer:
9.1.1. Property of the Products shall remain in Europium World UK Ltd.
9.1.2. The Customer shall store the Products in such a way that they are safe, and at all times in accordance with Manufactures recommendations; The risk in the goods shall pass from the seller to the buyer upon delivery of such goods to the buyer. However, not withstanding delivery and the passing of risk in the goods, title and property in the goods, including full legal and beneficial ownership, shall not pass to the buyer until the seller has received in cash or cleared funds payment in full for all goods delivered to the buyer under this and all other contracts between the seller and the buyer for which payment of the full price of the goods there under has not been paid. Payment of the full price of the goods shall include the amount of any interest of other sum payable under the terms of this and all other contracts between the seller and the buyer under which the goods were delivered. Marketing Emails
10.1 ‘Marketing Emails’ refers to any promotional email communication. The information transmitted in these emails is intended only for the person(s) or entity to which it is addressed and may contain proprietary, confidential and/or privileged material. If you have received an email in error, please contact the sender. Although the emails and any attachments are believed to be free of any virus, it is the responsibility of the recipient to ensure that they are virus free and no responsibility is accepted by the sender for any loss or damage arising in any way from the receipt or use thereof. Miscellaneous
11.1. If any part of these Terms and Conditions are found to be invalid or unenforceable by a court the rest are unaffected.
11.2 Errors and omissions are accepted. Prices valid for the indicated time period only.
11.3 Europium World UK Ltd shall not be responsible for any loss or damages, whether direct, indirect, incidental or consequential, arising from the use, misuse or abuse of a product or any accessory required to operate such a product.
11.4. Images are for illustration purposes only.
11.5. Specifications are correct as per manufacturer’s information Returns Policy The following returns policy applies to ALL products purchased from Europium World UK Ltd regardless of type. Any product purchased from us that has been used cannot be returned if damaged. We accept no responsibility for malicious damage or improper assembly. In all cases the product should first be assembled ready for use and FULLY TESTED for correct operation. WE DO NOT REFUND, EXCHANGE or REPAIR PRODUCTS UNDER WARRANTY THAT HAVE BEEN DAMAGED IN ANY WAY. Please Note- If any products returned to us are found to be faulty due to accident, damage, neglect or misuse, the PRODUCT will not be repaired or replaced unless the cost of repair is met in full. The product will be held until payment is made in full for any repairs carried out and the return carriage costs paid. If any adjustments or modifications have been made to our products , they will NOT be accepted. All Products Carry a Limited Warranty, Only Mechanical Faults Are Covered. Broken/Damaged Units Will Not Be Credited or Exchanged. This does not affect your statutory rights. We do not refund return postage costs, the buyer is responsible for all return carriage costs under all circumstances. A 20% re-stocking fee will be deducted for any returned items that are damaged in any way. The purchaser also acknowledges that some health products are inherently dangerous and hazardous, and that use of the product involves the risk and danger of bodily injury for example allergic reactions etc. Europium World UK Ltd cannot accept responsibility for any such cases and all products should be used with caution. Purchaser agrees to comply with all applicable laws governing the use of the products, and to observe all appropriate safety precautions. Purchaser fully accepts and assumes responsibility for all such risks, losses, costs and damages incurred as a result of the use of the product. Your purchase of the product shall constitute your release and indemnity in favour of Europium World UK Ltd, its directors from and against any and all claims or injuries of every kind resulting from use or operation of the product.
Copyright and Trademark Information
No part of this site may be reproduced or stored on any other website or included in any public or private electronic retrieval system or service without prior written permission from Europium World UK Ltd. Any rights not expressly granted are reserved. Text All text on the pages within the www.madebyzen.com domain are © Copyright of Europium World UK Ltd, unless otherwise stated, under Section 17 of the Copyright, Designs and Patents Act 1988. Wherever text has been gathered and included in these pages by Www.madebyzen.com, the Company has no objection to the use of that text for the purposes of any personal or educational use or private research. However, any use of the text in these pages for any commercial purposes is not authorised unless a licence is first obtained from Europium World UK Ltd. Please apply to [email protected]
Notification of Changes
Acceptance of Terms and Conditions
By using this site, you signify your acceptance of the terms and conditions of Europium World UK Ltd. If you do not agree to the terms and conditions, please do not use www.madebyzen.com and exit the site immediately.
Your continued use of www.madebyzen.com following the posting of changes to these terms will mean that you are deemed to accept those changes. Contact Details Europium World UK Ltd.